Problem: My sister forgot Windows 7 password, with her user account and I tried to change it with Control Panel, but the Windows would not let me change it. It says “Windows cannot change the password”. Please help me. What can I do? It is a Dell Windows 7 machine.

Have you ever met similar problems? Well, the reason for this problem is very simple that the old password is required when change Windows 7 password by Control Panel. To resolve this issue, here are 2 efficient solutions listed below.

Solution 1: Reset Windows 7 Password with Control Userpasswords2

Since Control Panel cannot work, just turn to other method that doesn’t require the old password of your locked account, like using Control Userpasswords2 as described as follow:

Step 1: Press Windows + R and the laptop pops up the Run Box. Type control userpaswords2 and press Enter.

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In Windows 7, the logon screen usually contains a picture that you choose when setting up the computer and a default user name. Since I purchased my computer from Best Buy, the picture was already set and the user name was simply User.

Not very unique! The first thing I did when I got my computer was to change the user name and change my user picture. That is what I’ll explain in this article. Read more